Client satisfaction remains my top priority in creating digital products such as video lessons, curriculum guides, and ebooks. However, since these products are digital goods transferred via download link or email, I typically do not offer refunds on digital products.
If a client changes their mind about a digital purchase before downloading the product via the unique link sent in the purchase receipt email, I will cancel the download link and issue a refund upon the client's request. I consider all other refund requests on a case-by-case basis. Any full or partial refunds for digital products are issued at my sole discretion. Refund requests must be received within thirty days of the original purchase for consideration. I will not issue refunds in any amount for purchases more than thirty days old.
I am an independent conctractor with respect to the client. The client may not treat me as an employee for any purpose, including the imposition of deadlines, access to intellectual property, negotiation of pay schedule, or requirement of exclusivity or non-compete.
I will be the sole author of any written work, which will be original work, free of plagiarism, using reasonable care to ensure that all facts and statements in any written services are true and that the services do not infringe upon any copyright, right of privacy, proprietary right, right of publicity, or any other right of a third party. The client retains the right to edit any received materials within the services as the client deems appropriate for publication or future use. I will cooperate with the client if any complaints, claims, or litigation should arise regarding written work or any other project provided as part of the services.
To the extent that my services or a portion of my services qualify as a "work made for hire" within the definition of Section 101 of the Copyright Act of the United States (17 U.S.C. § 101), they will be so deemed a work made for hire. Specifically for created video lessons, copywriting, or ghostwriting (not including editing of a client's unpublished materials), the client will grant me a limited, non-exclusive, non-transferable, non-assignable, royalty free, worldwide license to display the services on a platform personally controlled, in whole or in part, by me. For instance, if I make a video under a client's commission, I have the right to post that video to my personally controlled YouTube channel; or, if I write copy for a client's website, I have the right to display that copy in a personally controlled portfolio. The client may revoke this license at any time by requesting the removal of the services displayed.
The client agrees that the purchase of any service constitutes “doing business” in the State of Tennessee. The only venue for any suit brought by either me or the client with respect to the services sold will be in the State of Tennessee. Any verbal or written changes made by the client to the scope of the services following their initiation may be subject to additional charges.